Community Resources 

Community Resources in Buffalo & Erie County

This page features a comprehensive directory of free and low-cost services available to individuals and families across Buffalo and Erie County. From emergency support and housing assistance to behavioral health, legal aid, and food access. Our goal is to connect community members to the resources they need with dignity, ease, and accessibility.

Whether you’re in crisis, seeking long-term support, or looking for culturally responsive services, this directory organizes trusted, local organizations by category to help you navigate available assistance.

All listings are Erie County-based and carefully vetted for accuracy. We are continually updating this page. If you know of a resource we should include, please email us or fill out the Buffalo Community Resources and Opportunities form.

Emergency Resources

• Crisis Services Hotline (Erie): 716-834-3131 | Kids: 716-834-1144

• Family Help Center:  24 Hour Family Helpline: 716-892-2172 

• National Suicide Prevention Lifeline: 988 or 1-800-273-8255

• NYS Domestic & Sexual Violence Hotline: 1-800-942-6906 | Text: 1-844-997-2121

• Spectrum Health C.A.R.E.S. Line: 716-882-4357

• Spectrum Health Crisis Hotline: 716-710-5172

• United Way of WNY / 211: Dial 211 or visit https://www.211wny.org/ 

• Veterans Crisis Line: 1-800-273-8255, press 1

Addiction & Recovery

• Alcoholics Anonymous WNY: 716-853-0388 | https://www.aa.org 

• American Addiction Centers: 1-866-643-9530 | https://www.americanaddictioncenters.org 

• Kids Escaping Drugs: 716-827-9462 | https://www.ked.org 

• Narcotics Anonymous: https://www.na.org 

• Save the Michaels: 716-984-8375 | https://www.savethemichaels.org

Buffalo and Erie County Services

• Buffalo 311 Service Requests: https://www.buffalony.gov/463/Contact-311 

• Buffalo & Erie County Public Library System: https://www.buffalolib.org/

• Erie County Dept. of Emergency Services: https://www3.erie.gov/emergencyservices/

• Erie County Dept. of Health: https://www3.erie.gov/health/health/

  • Erie County Pharmacy Locator: https://www3.erie.gov/health/pharmacies-and-prescriptions?fbclid=IwY2xjawKv7FFleHRuA2FlbQIxMABicmlkETFGVzdHSVZKREF3WTRubnJmAR40sTRmRjpctGHQTb3feImBeXVvFFA9Myo40pfgc_VUoPzLyLnnNmrlDoLBXw_aem_PO0f5gIVezXN_-RPCWglFg 

• Erie County Dept. of Homeless Services: https://www3.erie.gov/socialservices/homeless-services

• Erie County Dept. of Mental Health: https://www3.erie.gov/mentalhealth/

• Erie County Dept. of Social Services: https://www3.erie.gov/socialservices/

• Erie County Dept. of Workforce Development & Labor Relations: https://www3.erie.gov/dwe/

• Erie County Office for People with Disabilities: https://www3.erie.gov/ecopd/

• Erie County Office of the Public Defender: https://www3.erie.gov/publicdefender/

• Erie County Senior Services: https://www3.erie.gov/seniorservices/

• NYS Office for People with Developmental Disabilities (OPWDD): https://opwdd.ny.gov/
  
  
  

Domestic Violence Support

• Catholic Charities: 716-218-1400 | https://www.ccwny.org/services 

• Child & Family Services: 716-842-2750 | https://www.cfsbny.org 

• Family Justice Center: 716-558-7233 | https://www.fjcsafe.org 

• Haven House: 716-884-6000

• NYS Domestic & Sexual Violence Hotline: 1-800-942-6906 | Text: 1-844-997-2121
  
  

Family Services:

• Boys and Girls Club of Buffalo: https://www.bgcbuffalo.org 

• Catholic Charities: 716-218-1400 | https://www.ccwny.org/services 

• Child & Family Services: 716-842-2750 | https://www.cfsbny.org 

• Childcare Resource Network: 716-877-6666

• Parent Network of WNY: 716-332-4175 | https://parentnetworkwny.org 

• WNY Children’s Psychiatric Center: 716-677-7000 | https://omh.ny.gov

• Youth Empowerment and Leadership at FHC: https://sites.google.com/familyhelpcenter.net/welcome-to-yel/home
  
  

Food Access

• Community Fridges Buffalo: https://www.instagram.com/buffalocommunityfridge/

• Family Help Center: https://familyhelpcenter.net/  

• Feedmore WNY:  https://www.feedmorewny.org/ 

• Friends of the Night People: https://www.friendsofnightpeople.com 

• SNAP Enrollment: 716-858-7239
  
  

Healthcare:

• Buffalo Prenatal-Perinatal Network: 716-884-6711 | https://www.bppn.org 

• Community Health Center of Buffalo: 716-986-9199 | https://chcb.net

• Erie County Department of Health: https://www3.erie.gov/health/  

• Jericho Road: 716-881-6191 | https://www.jrchc.org 

• Planned Parenthood: https://www.plannedparenthood.org/health-center/new-york/buffalo/14214/buffalo-health-center-3334-91040
  
  

Housing & Homelessness

• Belmont Housing: 716-884-7791 | https://www.belmonthousingwny.org 

• BMHA (Buffalo Municipal Housing Authority): 716-855-6711 | https://www.bmhahousing.com 

• Buffalo City Mission: 716-854-8181 | https://www.buffalocitymission.org 

• Compass House: 716-886-0935 | https://www.compasshouse.org 

• PUSH Buffalo: https://www.pushbuffalo.org/ 

• Rental Assistance Corporation: 716-882-0063

• WNY Coalition for the Homeless: https://wnyhomeless.org/get-help/
  
  

Immigrant & Refugee Services

• International Institute of Buffalo: 716-883-1900 | https://iibuffalo.org 

• Journey’s End: https://www.jersbuffalo.org 

• Justice for Migrant Families: https://www.justiceformigrantfamilies.org

• Refugee & Immigrant Center for Healing: https://jfswny.org/refugee-immigrant-center-for-healing/ 

• UB IRRI Resource Guide: https://socialwork.buffalo.edu/social-research/institutes-centers/immigrant-and-refugee-research-institute/resource-guide.html       
  
  

Legal Aid

• Legal Aid Bureau: 716-853-9555 | https://legalaidbuffalo.org

• Neighborhood Legal Services: 716-847-0650 | https://www.nls.org 

• Volunteer Lawyers Project: 716-847-0662 | https://ecbavlp.com

LGBTQIA+ Resources – Buffalo & Western New York

• GLYS WNY (Growing LGBTQ+ Youth Support) – glyswny.org

• Evergreen Health – evergreenhs.org | 716-847-2441

• Pride Center of WNY – pridecenterwny.org | 716-852-7743

• Silver Pride Project – pridecenterwny.org/silver-pride

• Spectrum – Transgender Group of WNY – pridecenterwny.org/spectrum

• MOCHA Center (at Evergreen) – evergreenhs.org/supportive-services/mocha-buffalo | 716-541-0674

• Embrace Western New York – embracewny.org

• Niagara Pride – niagarapride.org | 716-298-7656

• Niagara Pride: Trans Resource Guide – niagarapride.org/resources/transgender-resources

• PFLAG Buffalo/Niagara – pflagbuffalo.org | 716-883-0384

• Compass House (Youth Shelter, ages 12–17) – compasshouse.org | 716-886-0935

• C.A.R.E.S. (Crisis & Restabilization Emergency Services) – shswny.org/services/cares | 716-882-4357

• Save the Michaels of the World – savethemichaels.org | 716-984-8375

• Legal Aid Bureau of Buffalo – legalaidbuffalo.org | 716-853-9555

• Planned Parenthood of Central & Western NY – plannedparenthood.org | 866-600-6886

• Native American Community Services of WNY – nacswny.org | 716-874-4460

• Buffalo & Erie County Public Library: LGBTQ+ Guide – buffalolib.org/lgbtq

• Rainbow Collective of WNY – rainbowcollectivewny.com

• Buffalo Gay Men’s Chorus – buffalogaymenschorus.com

• Buffalo United Artists (BUA) – bua.org

• Buffalo Pride Festival – buffaloprideweek.com

• Visit Buffalo Niagara – LGBTQ Guide – visitbuffaloniagara.com/lgbtq

Mental Health & Behavioral Services

• BestSelf Behavioral Health: 716-884-0888 | https://www.bestselfwny.org 

• Catholic Charities: 716-856-4494 | https://www.ccwny.org 

• Cazenovia Recovery: 716-852-4331 | https://www.cazenoviarecovery.org 

• ECMC Behavioral Health: 716-898-1594 | https://www.ecmc.edu 

• Endeavor Health Services: 716-895-6701 | https://www.ehsny.org 

• Erie PATH (Mental Health Resource Navigation): https://www3.erie.gov/mentalhealth/erie-path 

• Harmonia Collaborative Care: 716-947-5025 | https://www.harmonia-care.org 

• Horizon Health Services: 716-831-1800 | https://www.horizon-health.org 

• Jewish Family Service: 716-883-1914 | https://www.jfsbuffalo.org 

• Live Well Erie (Mental Health Initiatives & Equity Programs): https://www4.erie.gov/livewellerie/ 

• Mental Health Advocates of WNY: 716-886-1242 | https://www.mhawny.org

• Peaceprints WNY: https://www.peaceprintswny.org/  

• SMART Collaborative (Community Services Resource Guide): https://www.canva.com/design/DAFicWAj_xc/vb_dFgBAJ9mGeWNcztfTqg/edit 

• Spectrum Health & Human Services: 716-539-5500 | https://shswny.org/ 

• WNY Children’s Psychiatric Center: 716-677-7000 | https://omh.ny.gov
  
  

Veterans Services

• • VA Western NY Healthcare: 716-834-9200 | https://www.buffalo.va.gov 

  • Veterans Crisis Line: 1-800-273-8255, press 1

  • Veterans One-stop Center of WNY: 716-898-0110 | https://www.vocwny.org